Privacy Policy

1. Who we are

This Privacy Policy describes how We Hang Holiday Lights ("we," "us," or "our") handles personal information in connection with southjerseychristmaslighting.com, holiday lighting inquiries and services, and our text-message program.

2. Information we collect

• Information you provide: Your name, phone number, email address if provided, service address, lighting preferences, and details you choose to share when you call us or use the website's chat.
• Service and communication records: Inquiry and scheduling details, customer support communications, and records of SMS consent and opt-out requests when you participate in our text-message program.
• Website information: Our hosting and website service providers may process IP addresses, browser and device information, visited pages and access times to operate, secure and maintain the website.

3. How we use information

We use information to respond to inquiries, arrange and provide lighting services, communicate about appointments and service needs, provide support, operate and secure the website, maintain business records, and meet legal obligations. If you opt in to text messages, we use your number and consent records to administer only the messaging program you agreed to. Promotional texts require separate express marketing consent.

4. Mobile information and SMS consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent or transfer your mobile number or text-messaging consent to another business for its messaging or marketing.

All other information-sharing categories described in this policy exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties, except service providers that help deliver and administer our text messages on our behalf. Those providers may use it only to provide that service, not for their own marketing or promotional purposes.

SMS consent is voluntary and is not a condition of purchase or receiving services. Providing a phone number or using the website does not, by itself, opt you in to recurring or promotional messages. Reply STOP to unsubscribe or HELP for assistance. Message frequency varies. Message and data rates may apply. You can also call (609) 634-1931 for help. See our Terms of Service for the full SMS terms.

5. Other information sharing

Subject to the mobile-information and SMS-consent protections above, we may share information as needed with service providers that support website hosting, customer communications and service operations. They may process information only to perform services for us. We may disclose other information when legally required, to protect safety or legal rights, or as part of a business transfer with appropriate privacy protections. These general categories do not authorize sharing mobile information or SMS consent for third-party marketing.

6. Chat, cookies and third-party services

Our website includes a LeadConnector chat widget. If you use it, the information you submit and relevant technical information may be processed by LeadConnector / HighLevel to provide chat and customer communication services for us. Website and chat providers may use cookies or similar technologies for functionality, security and session management. You can manage cookies in your browser; blocking them may affect website or chat functionality. Do not send sensitive payment, identification or medical information through chat.

Third-party websites linked from our site have their own privacy practices. Using chat alone does not constitute consent to recurring or promotional SMS messages.

7. Retention and security

We retain information for as long as reasonably needed to provide services, maintain consent and opt-out records, resolve disputes and meet legal requirements. We use reasonable safeguards designed to protect personal information, but no method of transmission or storage is completely secure.

8. Your choices and privacy requests

You may ask to access, correct or delete personal information by calling (609) 634-1931. We may need to verify your identity and may retain records where required by law or to honor opt-out requests. Additional privacy rights may apply depending on your location and applicable law. For SMS, reply STOP to opt out at any time; choosing not to receive texts does not prevent you from requesting services by phone.

9. Children's privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, please call us so we can address it.

10. Updates and contact

We may update this policy by posting a revised version and effective date. Policy changes do not expand your SMS consent. For privacy questions or requests, contact We Hang Holiday Lights at (609) 634-1931.